Return and Refund Policy
Returns & Refund Policy
If you would like to return or exchange an item for any reason, we are here to help! We offer free returns or exchanges within 30 days of receiving your order. You may return the product for a different product or a refund to the original method of payment.
Please note the following exceptions to our returns and exchanges policy:
Here are some examples of common exceptions.
· Discounted items are final and cannot be returned or exchanged
· Returned items must still have tags and be returned in the original packaging
· Returned items must show no obvious signs of wear or use
To initiate a return or exchange, please complete the following steps:
Your steps should be clearly laid out, with links to relevant pages, such as your online portal.
1. Log in to our online returns portal using your email address and order ID
2. Select the product you want to return or exchange from your order
3. Print the prepaid shipping label you will receive via email
4. Send all items back to us using the labels provided
Below is additional information about refund policies that you may want to obtain.
· How long does it take to receive a refund or replacement product?
· Any shipping charges that the customer needs to pay
· Any return and restocking fees that the customer needs to pay
· How you handle lost or damaged returns
If you have more questions, please contact us email@example.com.